ILTA Europe – Webinar: Capturing and Archiving Mobile Communications

When:  May 20, 2021 from 5:00 PM to 6:00 PM (GB)

ILTA Europe’s Tech and The City web series brings together latest insights from industry leaders. Join us for a high- level overview of Archiving mobile communications for Litigation, Regulation and Governance, Risk and Compliance (GRC) in a COVID Landscape.

Format: Expert led discussion on industry challenge / proposed solution followed by a Q&A with audience

Since the global pandemic began, a significant demand increase for new and more communication channels has transpired within the legal services sector. Whether it be personal mobile devices such as mobile or chat applications such as WhatsApp or WeChat, firms are looking for ways to adapt their communication style based on their clients’ behavior.

The key challenge is how do you continue to meet regulatory requirements and company policy from a compliance perspective? Data from new sources must be captured, archived and monitored from a compliance standpoint to avoid regulatory scrutiny, as some firms already have faced the consequences.

Review recent communications and mobile trends and the impact they’ve had.

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Discussion points:

  • What are the rules?
  • Thoughts on getting correspondence into the DMS
  • How does this solutions apply to law firms?


Daren Menzies, International Trainer, Exterro
Guy Levit CEO, TeleMessage
Donald Macfarlane Partner, SBP Law